I actually have been a really loyal customer of harlem furniture ( currently known as roomplace since 2000 ! on on october 19th 2006 we purchased an enormous level of furniture coming from the orland park location.
We were promised the 5 year plan simply because they advertised ( as a result of he aforementioned our total was 5, 071. ninety six ) and our salesman wrote on our reciept a 4 year plan, ( even after we place down 2000. 00 in money to actually immiediately begin paying the plan off ) and even as signing up for your own credit card ! ) after noticing the error we referred to as him and he assured us he would amendment that, it was actually a typing error. after we recieved our bills and noticed that he still never modified it, we spoke to actually a manager who claimed his name was chad ! he aforementioned he is aware of we are supposed to actually recieve the 5 year plan which he was right about that. which it should not turn up on our bills as that plan, however can be'>it is going to be modified with their system !
Well here is where we stand these days ! on january of 2011 i recieved my bill, a remaining balance of 590. 62, during which we referred to as customer service previous to actually this and asked if we purchased all new furniture if this would affect the other balance of 590 ?. 62, or wouldn't it barely be 2 totally different plans that many of us might possibly be performing on paying off ? she aforementioned that many of us might possibly be barely fine as our ending date in our first initial plan is october of 2011 ! ! we set that along at the finish on your month you can purchase all new furniture as ours were willing to actually be replaced,. in january i recieved my new statement utilizing a total level of 2, 919/. 59 ! ! ! ! ! utilizing a statement in fine print that states promotional transactions have over throughout this billing era ! !
I immiediatley referred to as world finacial banks customer service and spoke with the use of a terribly sympathetic represenative who assured me that i want to actually decision the roomplace customer service as she additionally felt the very same approach as me in regards to actually never being late during one bill i accepted all their terms and never missed a payment with harlem furniture and complied with all of the terms ;. additionally stated that any person with the use of a remaining balance as low as i had would pay that off before having to actually jump back up to actually such an astonishing level of cash ! ! remember i did say the area place customer service told me my ending date was october of 2011 that makes 5 years, well apparently no-one did their job ! ! ! !
I then was told from the roomplace customer service to actually decision neil along at the orland park location as a result of chad is now not a manager at that location ! ! i spoke with neil who aforesaid he sees my concern which he once more could be right within this which he would decision me back with what he finds out as a result of chad never left any notes inside their system,. possibly the explanation why chad isn't there anymore ? ? i'm still anticipating neil to actually decision me back and has spoke to actually world finacial in regards to actually disputing this and writing a letter during which i plan to actually do nowadays ! this can be fully a error onto their half, while a rip-off for customers !
I'm still anticipating a decision from neil who was calling a jasmine in customer service for the area place. i've nonetheless to actually hear back from neil, i hope i do hear back from them as a result of i do plan on taking any action during this case,. i've copied varied incidents using this same type of fraud, and that i do think that the attorney generals office here in illinois has a number of complaints inside the same situation i'm going through !. i refuse to repay this level of cash obtain a error on any sales rep, i'll continue to repay leftover balance during which i signed for up till october of 2011 !
